Legal information — Zentavire Pty Ltd
This page outlines our legal notices, consumer rights, warranties, licences and dispute resolution procedures under Australian law.
Scope, engagement & terms
These terms apply to all supply of finishing, plastering, painting, and carpentry services provided by Zentavire Pty Ltd (ABN 53 739 184 226). Quotes and estimates are subject to site inspection and written acceptance. Variation works are charged separately.
- Written quote required for projects over $5,000 AUD.
- Prices exclude statutory levies, council approvals and permit fees unless stated.
- Payment terms: as specified in the quote (progress claims for larger works).
Consumer guarantees — Australian Consumer Law (ACL)
Zentavire acknowledges consumer rights under the ACL (Competition and Consumer Act 2010). Services supplied are covered by consumer guarantees including:
- Services rendered with due care and skill;
- Fit for the specified purpose;
- Completed within a reasonable time when *** timeframe is agreed.
If a major failure occurs you may be entitled to a refund or compensation — contact us to discuss at Zentavire@outlook.com.
Licences, insurance & workplace safety
Zentavire operates with required insurances and follows state building laws. For registered building work where applicable we engage appropriately licensed subcontractors and maintain public liability insurance.
- ABN: 53 739 184 226
- Public liability insurance: held (on request we provide certificate of currency)
- Occupational health & safety procedures apply on site
Privacy, data handling & legal requests
We process personal information in accordance with the Privacy Act 1988 (Cth) and our Privacy Policy. Requests for access, correction or deletion of personal data should be directed to our privacy officer.
For formal privacy complaints, postal requests and notices use our office address: 27A Collins Street, Melbourne VIC 3000 or email Zentavire@outlook.com.
Warranties, defects and liability
Unless otherwise agreed in writing, our standard workmanship warranty is 12 months from practical completion for finishing works. Manufacturer product warranties (paint, plaster, trims) are separate.
| Item | Standard period | Notes |
|---|---|---|
| Workmanship warranty | 12 months | Covering defects due to workmanship, subject to inspection |
| Manufacturer products | Varies | Refer product documentation |
| Structural elements | As per building contract | Not covered by finishing warranty |
Our liability is limited to the value of the services supplied except where statutory consumer guarantees apply.
Dispute resolution & governing law
Any dispute arising out of services provided by Zentavire will be addressed in good faith. Parties should attempt internal resolution in writing within 30 days. If unresolved, disputes may be referred to mediation or the relevant state tribunal (e.g., VCAT in Victoria) or courts of competent jurisdiction.
Governing law: This agreement is governed by the laws of the Commonwealth of Australia and the state of Victoria where applicable.
Legal notices
Zentavire Pty Ltd
27A Collins Street
Melbourne VIC 3000
ABN: 53 739 184 226
Documentation & certificates
Copies of licences, insurance certificates and compliance statements are available on request. Below are representative images of our compliance files and on-site records.
